We offer all our Customer's
a 30-day money-back guarantee. on all our products. If
you are not satisfied with your item, you can return it for
a refund. Please note that if you ordered by Credit Card and
return your item, you will be refunded, minus 4% of
the total transaction fee. This is to cover the Credit Card
charge that Visa and Mastercard charges us.
Under no circumstance will EB2k
provide partial refunds on recently reduced-price products.
Please do not contact us requesting a partial refund. The
price which you pay at the time you place your order, is final
once you have submitted your order to us. We appreciate your
cooperation and understanding.
Authorization (RMA) Form
If you wish to return a product
for a replacement or refund, please fill out the following
form. Someone will then contact you with a Return Merchandise
Authorization (RMA) number and instructions on how to
return your item(s). You will need to have this special number
before shipping your product back to us. Some restrictions
may apply but we will notify you.
numbers typically take between 48 and 72 hours to complete,
so please be patient when waiting for yours!
Click Here to Submit an RMA Request
Make sure to fill out the
form and receive the e-mail confirmation before sending back
your product. All requests for return authorization must
be made within the first year of the warranty period. Product(s)
authorized for return must be returned with all original packaging,
manuals and accessories in good condition. All RMA numbers
issued by Easybuy2000.com are valid for ten (10) days. All
returns must be received within this period. Late or incomplete
returns may be subject to refusal. RMA numbers will NOT be
extended or reassigned.
Please note that shipping
charges are not refundable under any circumstances.
* Please note that if you send a product back from an Overseas
Country (that is any Country that is not Canada) and you need
to declare any Customs Value, please make sure you indicate
that this is A DEFECTIVE MERCHANDISE RETURN and put
down the Customs Value as $1.00. We
will not accept any package returned to us that has a declared
Customs Value greater than $1.00.